INSULOIN PUMP
Report
- Report Number
- 2032227-2014-50638
- Event Type
- Malfunction
- Date Received
- November 10, 2014
- Date of Event
- October 13, 2014
- Report Date
- October 13, 2014
- Manufacturer
- MEDTRONIC MINIMED
- Product Code
- OYC
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- TX
- Reporter Occupation
- PATIENT
Narratives
CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.
IT IS REPORTED THAT A CUSTOMER RECEIVED A NO DELIVERY ALARM ON THEIR INSULIN PUMP. THE PATIENT'S BLOOD GLUCOSE LEVEL WAS UNKNOWN. THE CUSTOMER STATED SHE HAD ISSUES WITH THE QUICK RELEASE AND COULD NOT TAKE THE DEVICE OFF TO SHOWER. THE CUSTOMER TRIED CHANGING THE INFUSION AND RESERVOIR SET WHICH CAUSED THE DEVICE TO LEAK. THE REFUSED TO TALK TO THE HELP LINE FOR ASSISTANCE AND STATED THAT THEY HAVE AN APPOINTMENT A CERTIFIED PUMP TRAINER TO HELP WITH THE ADJUSTMENT. NO FURTHER INFORMATION WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 721930 | INSULOIN PUMP | INSULIN INFUSION PUMP / SENSOR AUGMENTED | OYC | MEDTRONIC MINIMED | MMT-XXX |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 55 YR |