FDA Adverse Event Malfunction Summary report: N

INSULOIN PUMP

MDR report key: 4241494 · Received November 10, 2014

Report

Report Number
2032227-2014-50638
Event Type
Malfunction
Date Received
November 10, 2014
Date of Event
October 13, 2014
Report Date
October 13, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT IS REPORTED THAT A CUSTOMER RECEIVED A NO DELIVERY ALARM ON THEIR INSULIN PUMP. THE PATIENT'S BLOOD GLUCOSE LEVEL WAS UNKNOWN. THE CUSTOMER STATED SHE HAD ISSUES WITH THE QUICK RELEASE AND COULD NOT TAKE THE DEVICE OFF TO SHOWER. THE CUSTOMER TRIED CHANGING THE INFUSION AND RESERVOIR SET WHICH CAUSED THE DEVICE TO LEAK. THE REFUSED TO TALK TO THE HELP LINE FOR ASSISTANCE AND STATED THAT THEY HAVE AN APPOINTMENT A CERTIFIED PUMP TRAINER TO HELP WITH THE ADJUSTMENT. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
721930 INSULOIN PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-XXX

Patients

Seq Age Sex Outcome Treatment
1 55 YR