FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4241220 · Received November 10, 2014

Report

Report Number
2032227-2014-50073
Event Type
Malfunction
Date Received
November 10, 2014
Date of Event
October 13, 2014
Report Date
October 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4)

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD NORMAL BLOOD GLUCOSE LEVELS OF 116 MG/DL. THE CUSTOMER REPORTED A BLANK DISPLAY ON THE INSULIN PUMP. THE CUSTOMER FURTHER REPORTED THAT THERE WERE MULTIPLE LOW BATTERY ALERTS PRIOR TO THE BLANK DISPLAY ON THE INSULIN PUMP. THE CUSTOMER INSTALLED A NEW ALKALINE BATTERY AND THE DISPLAY ON THE INSULIN PUMP RETURNED. THE CUSTOMER REPORTED THAT THE INSULIN PUMP WAS STILL RUNNING SLOW THOUGH. THE CUSTOMER DECLINED TO TROUBLESHOOT AND REPORTED THAT THE INSULIN PUMP WAS GOING TO BE REPLACED SOON. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
723812 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAP

Patients

Seq Age Sex Outcome Treatment
1 57 YR