FDA Adverse Event Malfunction Summary report: N

DIMENSION® CLINICAL CHEMISTRY SYSTEM

MDR report key: 4240902 · Received November 10, 2014

Report

Report Number
2517506-2014-00353
Event Type
Malfunction
Date Received
November 10, 2014
Date of Event
October 12, 2014
Report Date
October 12, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW
Product Code
DIP
PMA / PMN Number
K911056
Removal / Correction Number
2517506-09-24-2014-005C
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

SIEMENS HEALTHCARE DIAGNOSTICS HAS CONFIRMED CUSTOMER COMPLAINTS OF IMPRECISION AND INACCURACY WITH PTN FLEX LOT FA5154. INTERNAL TESTING HAS CONFIRMED A LOW ABSORBANCE RANGE BETWEEN THE LEVELS 1 AND 5 CALIBRATORS WITH THIS LOT RESULTING IN THE POTENTIAL FOR A POSITIVE OR NEGATIVE BIAS AND IMPRECISION ACROSS THE PTN ASSAY RANGE. INTERNAL STUDIES DEMONSTRATED THE BIAS IS VARIABLE ACROSS THE ASSAY RANGE FROM 9-38%. THE HIGHEST DEGREE OF BIAS IS OBSERVED BELOW THE THERAPEUTIC RANGE OF 10-20 UG/ML (39.6-79.2 UMOL/L). THE REAGENT BLANK ABSORBANCE FOR PTN LOT FA5154 MAY ALSO GENERATE ABNORMAL REACTION FLAGS. SIEMENS ISSUED AN URGENT MEDICAL DEVICE RECALL COMMUNICATION 14-63 DATED SEPTEMBER 2014 TO CUSTOMERS WHO HAD ORDERED PTN LOT FA5154 ADVISING THEM TO DISCONTINUE THE USE OF THE LOT. SIEMENS OFFERED A NO CHARGE REPLACEMENT WITH A NON-IMPACTED LOT OF PHENYTOIN FLEX REAGENT CARTRIDGES. THE ACCOUNT CONFIRMED THAT THEY HAD RECEIVED THE COMMUNICATION. THE ISSUE WAS RESOLVED WITH THE USE OF AN ALTERNATE LOT OF PTN.

Description of Event or Problem · 1

FLAGGED ABNORMAL REACTION PHENYTOIN (PTN) RESULTS WERE OBTAINED ON QC SAMPLES DURING A FAILED CALIBRATION WITH LOT FA5154. PATIENT RESULTS WERE NOT REPORTED TO PHYSICIANS. THE ACCOUNT CALIBRATED WITH AN ALTERNATE LOT OF PTN REAGENT AND OBTAINED ACCEPTABLE QC RESULTS. THERE IS NO INDICATION THAT PATIENT TREATMENT WAS ALTERED OR PRESCRIBED ON THE BASIS OF THE FAILED PTN CALIBRATION WITH LOT FA5154. THERE IS NO INDICATION OF ADVERSE IMPACT TO PATIENTS DUE TO THE FAILED PTN CALIBRATION WITH LOT FA5154.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
722352 DIMENSION® CLINICAL CHEMISTRY SYSTEM PHENYTOIN FLEX® REAGENT CARTRIDGE DIP SIEMENS HEALTHCARE DIAGNOSTICS INC - GLASGOW

Patients

Seq Age Sex Outcome Treatment
1