FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4240514 · Received November 10, 2014

Report

Report Number
2032227-2014-49731
Event Type
Malfunction
Date Received
November 10, 2014
Date of Event
October 12, 2014
Report Date
October 12, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4).CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER EXPERIENCED LOW BLOOD GLUCOSE LEVELS AND THAT SHE WAS UNSURE OF WHETHER HER INSULIN PUMP PROGRAMMING WAS CORRECT. THE BLOOD GLUCOSE READING WAS 55 MG/DL, WHICH WAS TREATED WITH JUICE. THE CUSTOMER NOTED THAT SHE HAD BEEN EXPERIENCING LOW BLOOD GLUCOSE SINCE THE DAY BEFORE THE CALL. THE BLOOD GLUCOSE READING WENT UP TO 99 MG/DL. SHE REPORTED THAT THE RESERVOIR DID SHOW THE SAME AMOUNT OF INSULIN AS WAS SHOWN ON THE STATUS SCREEN. AFTER REVIEWING THE PROGRAMMING ON THE DEVICE, SHE STATED THAT SHE WOULD CONTACT HER DOCTOR BECAUSE SHE WAS NOT SURE IF HER SETTINGS WERE CORRECT; SHE STATED THAT SHE WAS NOT AWARE OF THE PATTERN SETTINGS THAT HER DOCTOR HAD PROGRAMMED INTO THE DEVICE A FEW MONTHS PRIOR. ADVISED THE CUSTOMER TO MONITOR THE INSULIN PUMP AND CONSULT HER DOCTOR REGARDING THE LOW BLOOD GLUCOSE LEVELS. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
723489 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523LNAP

Patients

Seq Age Sex Outcome Treatment
1 82 YR