FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4240512 · Received November 10, 2014

Report

Report Number
2032227-2014-49729
Event Type
Malfunction
Date Received
November 10, 2014
Date of Event
October 12, 2014
Report Date
October 12, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. PLEASE SEE MEDWATCH REPORT # 2032227-2014-36467

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP DID NOT PICK UP THE GLUCOMETER SIGNAL DUE TO THE METER SETUP. THE BLOOD GLUCOSE READING WAS 380 MG/DL. THE CUSTOMER STATED THAT HE HAD STARTED EXPERIENCING THE METER COMMUNICATION ISSUE ABOUT A WEEK PRIOR. HE ALSO NOTED THAT HE HAD HAD LASER SURGERY AND DID NOT KNOW WHETHER THAT WOULD AFFECT HIS BLOOD GLUCOSE LEVELS. HE ADVISED THAT HIS BLOOD GLUCOSE LEVELS SHOULD BE HIGH SINCE HE HAD JUST EATEN. DURING TROUBLESHOOTING, THE CUSTOMER STATED THAT THE ISSUE WAS NOT WITH THE INSULIN PUMP. HE ADVISED THAT THE BLOOD GLUCOSE VALUE HAD TRANSFERRED OVER TO THE INSULIN PUMP AND THAT NO FURTHER ASSISTANCE WAS NECESSARY. ADVISED HIM TO CONSULT HIS DOCTOR ABOUT ANY OF THE SURGERY EFFECTS ON HIS BLOOD GLUCOSE. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
723578 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAB

Patients

Seq Age Sex Outcome Treatment
1 46 YR