FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4240509 · Received November 10, 2014

Report

Report Number
2032227-2014-49725
Event Type
Malfunction
Date Received
November 10, 2014
Date of Event
October 11, 2014
Report Date
October 12, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD CRACKED AND BLEEDING DISPLAY GLASS. NO BLANK DISPLAY OR AUDIO ANOMALIES COULD BE VERIFIED DUE TO THE DAMAGED DISPLAY GLASS. THE INSULIN PUMP HAD A CRACKED CASE AT THE DISPLAY WINDOW CORNER AND A CRACKED END CAP.

Additional Manufacturer Narrative · 1

THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC (B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP HAD A BROKEN SCREEN AND SOUNDED A CONTINUOUS BEEP. THE BLOOD GLUCOSE READING WAS 180 MG/DL. THE CUSTOMER STATED THAT HE ATTEMPTED TO RESOLVE THE ISSUE WITH A BATTERY CHANGE, BUT THE INSULIN PUMP WOULD NOT TURN ON ANY LONGER. HE NOTED THAT HE HAD FALLEN OFF OF HIS BIKE AND CRACKED THE SCREEN, AS WELL AS ANOTHER PART OF THE INSULIN PUMP. HE OBSERVED THE CRACK RIGHT ABOVE THE UP ARROW BUTTON AND AT THE CORNER OF THE DISPLAY SCREEN. ADVISED REPLACEMENT OF THE INSULIN PUMP. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
723577 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAS

Patients

Seq Age Sex Outcome Treatment
1 22 YR