FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4240452 · Received November 10, 2014

Report

Report Number
2032227-2014-49707
Event Type
Malfunction
Date Received
November 10, 2014
Date of Event
October 12, 2014
Report Date
October 12, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP GAVE A MOTOR ERROR ALARM DURING THE REWIND DUE TO AN OUT OF PHASE MOTOR ENCODER SIGNAL. UNABLE TO PERFORM THE DISPLACEMENT TEST OR VERIFY ERROR ALARMS DUE TO THE MOTOR ERROR ALARMS. NO COSMETIC DAMAGE NOTED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER RECEIVED MULTIPLE ALARMS ON THE INSULIN PUMP, INCLUDING A MOTOR POSITION ENCODER ERROR AND A MOTOR ERROR ALARM. THE CUSTOMER'S BLOOD GLUCOSE WAS 112 MG/DL. THE MOTOR ERROR ALARM WAS RECEIVED DURING BASAL RATE INSULIN DELIVERY. THE CUSTOMER STATED THAT SHE HAD BEEN NEAR MAGNETS AT WORK ON OCCASION. SHE WAS NOT USING THE SENSOR FEATURE ON THE INSULIN PUMP AND WAS ABLE TO COMPLETE THE REWIND SEQUENCE. THE CUSTOMER WAS ADVISED TO DISCONTINUE USE AND REVERT TO A BACK-UP PLAN. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
722694 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAP

Patients

Seq Age Sex Outcome Treatment
1 25 YR