FDA Adverse Event Malfunction Summary report: N

TRUEBALANCE

MDR report key: 4239150 · Received October 31, 2014

Report

Report Number
1052693-2014-00473
Event Type
Malfunction
Date Received
October 31, 2014
Date of Event
October 2, 2014
Report Date
December 11, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K090495
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVALUATION. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE. PRODUCT CODES UPDATED. CORRECTION OF 510(K) # K090495.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CALLER USUALLY GETS RESULTS AROUND 159MG/DL. THE LAST RESULTS IN MEMORY: 467 MG/DL, 446 MG/DL, 494 MG/DL, 232 MG/DL AND 374 MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (494) AND THE NORMAL RESULT (159) IS LOCATED IN ZONE C. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT HIGH BLOOD RESULTS. CALLER USUALLY GETS AROUND 159MG/DL. THE LAST RESULTS IN MEMORY: 467 MG/DL, 446 MG/DL, 494 MG/DL, 232 MG/DL AND 374 MG/DL. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (494) AND THE NORMAL RESULT (159) IS LOCATED IN ZONE C. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
698385 TRUEBALANCE BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUBALANCE BP4303

Patients

Seq Age Sex Outcome Treatment
1 0 YR