FDA Adverse Event Malfunction Summary report: N

NSK FORZA F5

MDR report key: 4235599 · Received October 27, 2014

Report

Report Number
9611253-2014-00022
Event Type
Malfunction
Date Received
October 27, 2014
Date of Event
July 10, 2014
Report Date
July 27, 2017
Manufacturer
NAKANISHI, INC. (NSK)
Product Code
EGS
PMA / PMN Number
K972569
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AS AN INVESTIGATION APPROACH NAKANISHI, INC. (B)(4) (MFR) EXAMINED THE DHR FOR DEVICE (FORZA F5, SERIAL NO. (B)(4)). NAKANISHI INC. CONCLUDED THAT NO PROBLEMS HAD OCCURED DURING MFG OR TESTING OF THE SUBJECT DEICE, AS EVIDENCED IN THE DHR.

Additional Manufacturer Narrative · 1

ON OCTOBER 14, 2016, NAKANISHI HEARD FROM THE DISTRIBUTOR THAT NO ADDITIONAL INFORMATION REGARDING PATIENT WAS AVAILABLE.

Description of Event or Problem · 1

THE FOLLOWING INFO IS FROM (B)(6) TO NAKANISHI INC. (NSK) REGARDING A DEVICE MANUFACTURED BY NSK FOR (B)(6). EVENT SUMMARY: CROWN PREPARATION ON #19, DRILL TOUCH TONGUE AND LEFT A 10 MM X 10 MM BURN. THE HANDPIECE LEFT A RED BURN IN PTS MOUTH. NO MED INTERVENTION REQUIRED. BURNS WERE RINSED WITH WATER. NO PERMANENT SCARRING. (B)(6) COMPLAINT REVIEW: (B)(4) - NO OTHER COMPLAINTS FOR THIS SERIAL NUMBER. THE UNIT WAS PURCHASED (B)(4) 2014 SO WAS ABOUT 3 MONTHS OLD AT THE TIME OF THE COMPLAINT. (B)(6) INVESTIGATION: REPAIR HISTORY = THERE WAS NO PRIOR REPAIR RECORDS FOUND FOR THIS SERIAL NUMBER. SERVICE EVALUATION = THE RETURNED UNIT WAS EVALUATED BY THE REPAIR DEPARTMENT. THE TECHNICIAN TESTED THE HANDPIECE, BUT THE UNIT DID NOT HEAT UP. A SECOND TECHNICIAN ALSO CHECKED THE UNIT TO VERIFY AND THE UNIT DID NOT HEAT UP. THE UNIT WAS DISASSEMBLED AND THE PARTS EXAMINED. THE DOG CLUTCH, DRIVESHAFT, CARTRIDGE AND HEAD CAP BEARINGS WERE ALL FREE AND NOT BINDING. THE GEAR SET, GASKET AND HEAD CAP WERE REPLACED AND THE UNIT WAS RETURNED TO THE CUSTOMER. UNABLE TO DUPLICATE COMPLAINT. THE OPERATIONS MANUAL FOR THIS UNIT NOTES THAT OVERHEATING MAY BE CAUSED BY DEPRESSING THE PUSH BUTTON WHILE THE UNIT IS ROTATING AND THE USER SHOULD EXERCISE CAUTION TO ENSURE THE UNIT DOES NOT TOUCH CHEEK, TONGUE, OR OTHER TISSUE. (B)(6) CONCLUSION: UNABLE TO DUPLICATE COMPLAINT. UNIT DID NOT OVERHEAT FOR TWO TECHNICIANS. OVERHEATING MAY BE CAUSED BY DEPRESSING THE PUSH BUTTON WHILE THE UNIT IS ROTATING. (B)(6) DID NOT RETURN HANDPIECE TO NSK FOR THE MFR'S EVALUATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
681446 NSK FORZA F5 HANDPIECE, CONTRA- AND RIGHT-ANGLE ATTACHMENT, DENTAL EGS NAKANISHI, INC. (NSK) FORZA F5

Patients

Seq Age Sex Outcome Treatment
1 54 YR Other