FDA Adverse Event Malfunction Summary report: N

DIMENSION EXL WITH LM

MDR report key: 4233900 · Received November 6, 2014

Report

Report Number
1226181-2014-00570
Event Type
Malfunction
Date Received
November 6, 2014
Date of Event
October 12, 2014
Report Date
October 15, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS
Product Code
DHA
PMA / PMN Number
K130276
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE FOR INSTRUMENT AND INSTRUMENT DATA EVALUATION. AFTER EVALUATION, THE CSE REPLACED THE SAMPLE PROBE AND LEVEL SENSE CABLE. THE CSE PERFORMED PROBE ALIGNMENTS AND CLEANED THE WASH PROBES. THE CAUSE OF THE DISCORDANT HCG RESULT IS UNKNOWN. THE CSE SUCCESSFULLY RAN QUALITY CONTROLS. THE INSTRUMENT IS PERFORMING WITHIN SPECIFICATIONS. FURTHER EVALUATION OF THE DEVICE IS NOT REQUIRED.

Description of Event or Problem · 1

A DISCORDANT, FALSE NEGATIVE HUMAN CHORIONIC GONADOTROPIN (HCG) RESULT WAS OBTAINED ON ONE PATIENT SAMPLE ON A DIMENSION EXL WITH LM INSTRUMENT. THE DISCORDANT HCG RESULT WAS REPORTED TO THE PHYSICIAN(S), WHO QUESTIONED IT. THE SAMPLE WAS REPEATED ON AN ALTERNATE SYSTEM, RESULTING HIGHER. A SECOND SAMPLE FROM THE SAME PATIENT WAS TESTED ON AN ALTERNATE SYSTEM, WHICH ALSO RESULTED HIGHER. THE CORRECTED HCG RESULT WAS REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT HCG RESULT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
713291 DIMENSION EXL WITH LM CLINICAL CHEMISTRY SYSTEM DHA SIEMENS HEALTHCARE DIAGNOSTICS DIMENSION EXL WITH LM

Patients

Seq Age Sex Outcome Treatment
1