FDA Adverse Event Malfunction Summary report: N

INSULIN INFUSION PUMP

MDR report key: 4233768 · Received November 6, 2014

Report

Report Number
2032227-2014-48559
Event Type
Malfunction
Date Received
November 6, 2014
Date of Event
October 8, 2014
Report Date
October 8, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SF
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD AN UNEXPECTED RESTART ALARM ON THE INSULIN PUMP. CUSTOMER STATED THAT HE JUST CHANGED THE BATTERY AND RECEIVED THE ALARM. CUSTOMER WAS UNABLE TO CHECK THE ALARM HISTORY BECAUSE THEY WERE UNABLE TO CLEAR THE ALARM. CUSTOMER STATED THAT TEMP BASAL WAS NOT PROGRAMMED BEFORE THE ALARM OCCURRED. CUSTOMER ALSO STATED THAT THE PUMP WAS NOT STORED OR NOT IN USE FOR AN EXTENDED PERIOD OF TIME. CUSTOMER REPORTED THAT THE BUTTONS BECAME UNRESPONSIVE. CUSTOMER STATED THAT THEY WERE IN A VERY HUMID CLIMATE WHILE TRAVELING. CUSTOMER TREATED WITH A MANUAL INJECTION. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 10 MMOL/L. INSULIN PUMP WILL NEED TO BE REPLACED. CUSTOMER WAS ADVISED TO REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONAL'S INSTRUCTIONS. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
714680 INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-XXX

Patients

Seq Age Sex Outcome Treatment
1