FDA Adverse Event Malfunction Summary report: N

INSULIN INFUSION PUMP

MDR report key: 4233678 · Received November 6, 2014

Report

Report Number
2032227-2014-49197
Event Type
Malfunction
Date Received
November 6, 2014
Date of Event
October 10, 2014
Report Date
October 10, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP WAS CRACKED WITH CRACKS ON THE DISPLAY WINDOW. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 157 MG/DL. STANDARD TROUBLESHOOTING WAS PERFORMED. THE CUSTOMER STATED SHE DID NOT KNOW HOW THE DAMAGE OCCURRED. THE CALL WAS DISCONNECTED. THE PRODUCT IS NOT BEING RETURNED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
715479 INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-XXX

Patients

Seq Age Sex Outcome Treatment
1 75 YR