FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4233541 · Received November 6, 2014

Report

Report Number
2032227-2014-48868
Event Type
Malfunction
Date Received
November 6, 2014
Date of Event
October 9, 2014
Report Date
October 9, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THE CUSTOMER COULD NOT EXIT THE REWIND COMPLETE SCREEN. THE CUSTOMER STATED THEIR INSULIN COULD NOT BE PROCESSED BECAUSE THEY WERE STUCK IN THE REWIND COMPLETE/BOLUS DELIVERY LOOP. TROUBLESHOOTING WAS ABLE TO RESOLVE THE ISSUE. THE CUSTOMER WAS ADVISED THAT THE ISSUE WAS CAUSED BY THE CUSTOMER'S ATTEMPT TO BOLUS DURING THE REWIND/FILL TUBING PROCESS. THE CUSTOMER WAS ALSO ASSISTED WITH SUCCESSFULLY DELIVERING THEIR BOLUS. CUSTOMER'S BLOOD GLUCOSE 246 MG/DL. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
715241 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523RNAS

Patients

Seq Age Sex Outcome Treatment
1 71 YR