FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA CLINICAL CHEMISTRY SYSTEM

MDR report key: 4233070 · Received November 6, 2014

Report

Report Number
1226181-2014-00568
Event Type
Malfunction
Date Received
November 6, 2014
Date of Event
October 13, 2014
Report Date
October 14, 2014
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. DURING EVALUATION OF THE INSTRUMENT, THE CSE OBSERVED CRUSTY RESIDUE ON THE ALIQUOT PROBE HOUSING. THE CSE REPLACED AND AUTO-ALIGNED THE ALIQUOT PROBE, SAMPLE PROBE 1, AND REAGENT PROBE 2 AND CLEANED DRAINS. THE CSE ALSO RAN A QUICK CHECK, WHICH PASSED, AND QUALITY CONTROLS, WHICH RESULTED WITHIN RANGE. THE CAUSE OF THE DISCORDANT RESULTS ON TWO PATIENT SAMPLES IS UNKNOWN. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THIS DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT RESULTS WERE OBTAINED ON TWO PATIENT SAMPLES TESTED FOR MULTIPLE METHODS ON A DIMENSION VISTA 1500 INSTRUMENT. THE DISCORDANT RESULTS FOR THE FIRST PATIENT (B)(6) WERE REPORTED TO THE PHYSICIAN(S). THE SAMPLE WAS REPEATED ON THE SAME INSTRUMENT AND THE REPEAT RESULTS WERE ISSUED TO THE PHYSICIAN(S). THE CUSTOMER STATED THAT THE SAMPLE WAS REPEATED ON AN ALTERNATE DIMENSION VISTA INSTRUMENT AND THE RESULTS MATCHED THE REPEAT RESULTS FROM THE ORIGINAL INSTRUMENT AND ALSO ALIGNED WITH RESULTS FROM TWO SAMPLES DRAWN FROM THE PATIENT LATER IN THE DAY. THE SECOND PATIENT SAMPLE (B)(6) WAS REPEATED ON THE SAME INSTRUMENT AND A DIMENSION EXL INSTRUMENT AND ALL REPEAT RESULTS MATCHED. IT IS UNKNOWN IF THE DISCORDANT OR REPEAT RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO KNOWN REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
715434 DIMENSION VISTA CLINICAL CHEMISTRY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. DIMENSION VISTA 1500

Patients

Seq Age Sex Outcome Treatment
1