FDA Adverse Event Malfunction Summary report: N

ZIO ECG UTILIZATION SERVICE

MDR report key: 4232648 · Received September 12, 2014

Report

Report Number
3007208829-2014-00003
Event Type
Malfunction
Date Received
September 12, 2014
Date of Event
August 13, 2014
Report Date
September 12, 2014
Manufacturer
IRHYTHM TECHNOLOGIES INC.
Product Code
DQK
PMA / PMN Number
K091075
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

EVALUATION SUMMARY: THE CLINIC'S PATIENT-DEVICE REGISTRATION PROCESS IS NOT ALWAYS COMPLETED BY THE SAME CLINICIAN AT THE TIME THE DEVICE IS APPLIED TO THE PATIENT. REGISTRATION RESPONSIBILITY IS SHARED BETWEEN CLINICAL STAFF MEMBERS. THIS PROCESS HAS INHERENT DELAYS AND POTENTIAL FOR INCORRECT PATIENT REGISTRATION TO THE DEVICE. THE CLINIC'S PATIENT REGISTRATION PROCESS IS NOT CONSIDERED BEST PRACTICES BY THE MANUFACTURER. THE CLINIC HAS IMPLEMENTED CORRECTIVE ACTIONS TO MITIGATE THE RISK OF REOCCURRENCE.

Description of Event or Problem · 1

THE CLINIC REGISTERED AND VERIFIED INCORRECT PATIENT DEMOGRAPHICS TO THE DEVICE CAUSING A MIX-UP OF ECG MONITORING RESULTS OF TWO PATIENTS. THE INCORRECT ECG REPORT WAS DELIVERED TO THE PHYSICIAN FOR INTERPRETATION; HOWEVER THE PATIENT DID NOT RECEIVE THERAPY FROM THE INCORRECT REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
564576 ZIO ECG UTILIZATION SERVICE ZEUS SYSTEM DQK IRHYTHM TECHNOLOGIES INC.

Patients

Seq Age Sex Outcome Treatment
1 51 YR