FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 4232627 · Received November 6, 2014

Report

Report Number
2531779-2014-31765
Event Type
Malfunction
Date Received
November 6, 2014
Report Date
October 22, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VI, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1; DATE OF SUBMISSION: 02/02/2015 - DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED, AND IT WAS EVALUATED BY PRODUCT ANALYSIS ON 01/16/2015 WITH THE FOLLOWING FINDINGS:THE BLACK BOX DATA FROM THE EVENT DATE HAD BEEN OVERWRITTEN DUE TO CONTINUED PUMP USE. SEVERAL INEXPLICABLE 'POWER REBOOT EVENTS', WHICH CAN BE INDICATIVE OF THE TYPE OF POWER ISSUE THAT WAS REPORTED, WERE OBSERVED IN THE AVAILABLE BLACK BOX DATA. THE BATTERY COMPARTMENT WAS OBSERVED TO BE INTACT. EVIDENCE OF MOISTURE DAMAGE WAS OBSERVED ON THE INSIDE OF THE BATTERY COMPARTMENT. THE PUMP POWERED ON WITH THE USE OF THE RETURNED BATTERY CAP, WHICH WAS ABLE TO SECURE TO THE SUSPECT PUMP CASE PER THE INSTRUCTIONS FOR USE (IFU). THE BATTERY CAP CONTACT MEASUREMENTS WERE FOUND TO BE OUTSIDE OF THE SPECIFICATIONS. THE PUMP WAS EXERCISED FOR 24 HOURS, DURING WHICH NO POWER RELATED EVENTS WERE OBSERVED: THE REPORTED POWER ISSUE WAS NOT DUPLICATED. THE PUMP FAILED A LEAK TEST DUE TO A DISPLAY LENS LEAK. THE PUMP CASE WAS REMOVED, AND NO FURTHER EVIDENCE OF MOISTURE DAMAGE WAS FOUND. UNRELATED TO THE REPORTED ISSUE, THE DISPLAY SCREEN VISUAL WAS OBSERVED TO BE DIM AND DISCOLORED DUE TO AN UNIDENTIFIED DISPLAY FAILURE. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A POWER (INTERMITTENT POWER) ISSUE. THE REPORTER ALLEGED THAT THE PUMP WAS EXPERIENCING AN INTERMITTENT-POWER ISSUE. REPORTEDLY, THE PUMP POWERED ON APPROPRIATELY WITH THE USE OF A NEW BATTERY FROM A NEW PACK; HOWEVER, THIS RESULT DOES NOT CONSTITUTE RESOLUTION OF THIS ISSUE. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
714749 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 23 YR