FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4232017 · Received November 6, 2014

Report

Report Number
2032227-2014-48453
Event Type
Malfunction
Date Received
November 6, 2014
Date of Event
October 8, 2014
Report Date
October 8, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CT
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

INSULIN PUMP HAD NO DAMAGE ON THE KEYPAD ASSEMBLY. ALL BUTTONS FUNCTIONED PROPERLY. NO UNLOCKED LCD KEYPAD CONNECTOR DURING VISUAL INSPECTION. INSULIN PUMP RECEIVED WITH CRACKED BATTERY TUBE THREADS.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BUTTONS ON THE CUSTOMER'S INSULIN PUMP WERE STICKING. HER BLOOD GLUCOSE WAS UNKNOWN AT THE TIME OF REPORTING. SHE STATED THAT SHE HAD PREVIOUSLY HAD A SEVERE SEIZURE-THOUGH SHE DID NOT SPECIFY IF IT WAS RELATED TO HER DIABETES-AND WAS CONCERNED WITH CONTINUING WITH HER PUMP THERAPY. THE INSULIN PUMP IS BEING RETURNED. NO ADDITIONAL INFORMATION WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
715228 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAL

Patients

Seq Age Sex Outcome Treatment
1 49 YR