FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4231282 · Received November 6, 2014

Report

Report Number
2032227-2014-48467
Event Type
Malfunction
Date Received
November 6, 2014
Date of Event
October 7, 2014
Report Date
October 8, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE, THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4).

Description of Event or Problem · 1

CUSTOMER CALLED REGARDING ISSUES WITH HIS INFUSION SETS. DURING THE CALL, CUSTOMER STATED THAT THE BUTTONS ON THE INSULIN PUMP ARE UNRESPONSIVE. CUSTOMER HAD TO LEAVE TO TROUBLESHOOTING COULD NOT BE COMPLETED. CUSTOMER WAS ADVISED TO CALL BACK LATER FOR KEYPAD TROUBLESHOOTING. CUSTOMER'S BLOOD GLUCOSE WAS 364 MG/DL. HE TREATED WITH A MANUAL INJECTION. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
714414 530G INSULIN PUMP OZO OZO MEDTRONIC MINIMED MMT-751NAB

Patients

Seq Age Sex Outcome Treatment
1 38 YR