FDA Adverse Event Malfunction Summary report: N

SOFTWARE CD-ROM CARELINK PRO EN

MDR report key: 4230782 · Received November 6, 2014

Report

Report Number
2032227-2014-48248
Event Type
Malfunction
Date Received
November 6, 2014
Date of Event
October 8, 2014
Report Date
October 8, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NURSE

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INFORMATION ON THE INSULIN PUMP COULD NOT BE UPLOADED; CUSTOMER WAS BEING ASSISTED BY THE NURSE AT THE HOSPITAL. IT WAS STATED THAT THE CUSTOMER WAS CALIBRATING THE INSULIN PUMP BUT NOTHING COULD BE FOUND. IT WAS STATED THAT THE DEVICE ALARMED FAILED SELF TEST. CUSTOMER TRIED MULTIPLE PORTS ON THE COMPUTER. IT WAS FOUND THAT THE REASON IT FAILED WAS BECAUSE OF THE INSULIN PUMP HAD THE ERROR ALARMS. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
714581 SOFTWARE CD-ROM CARELINK PRO EN CGM MDS MEDTRONIC MINIMED MMT-7335

Patients

Seq Age Sex Outcome Treatment
1