FDA Adverse Event Malfunction Summary report: N

PARADIGEM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4230069 · Received October 11, 2014

Report

Report Number
2032227-2014-36997
Event Type
Malfunction
Date Received
October 11, 2014
Date of Event
September 12, 2014
Report Date
September 12, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH A CRACKED CASE AT A DISPLAY WINDOW CORNER, MINOR SCRATCHES ON THE DISPLAY WINDOW AND CRACKED BATTERY TUBE THREADS. NO CRACK WAS NOTED ON THE DISPLAY GLASS.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO REPORT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THE CUSTOMER HAD A CRACK IN THEIR CASE. THE CRACK WAS LOCATED ON THE DISPLAY AND BATTERY COMPARTMENT. THE DRIVE SUPPORT CAP DOES NOT APPEAR TO BE DAMAGED. THE CUSTOMER WAS ASKED TO RETURN THE INSULIN PUMP. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
645581 PARADIGEM REAL-TIME INSULIN INFUSION PUMP OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-554WWP

Patients

Seq Age Sex Outcome Treatment
1