FDA Adverse Event Malfunction Summary report: N

ASANTE COMFORT

MDR report key: 4224322 · Received October 27, 2014

Report

Report Number
8021545-2014-00019
Event Type
Malfunction
Date Received
October 27, 2014
Date of Event
September 18, 2014
Report Date
October 24, 2014
Manufacturer
UNOMEDICAL A/S
Product Code
FPA
PMA / PMN Number
K120872
Removal / Correction Number
8021545-11/19/2013-0006
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS MDR HAS BEEN MADE SINCE A SIMILAR EVENT HAS LET TO A RECALL. THIS EVENT WAS WRONGLY NOT REPORTED TO THE FDA IN A TIMELY MANNER. IN NOVEMBER 2013, A VOLUNTARY PRODUCT RECALL FOR THE DEVICE WAS INITIATED AND REPORTED TO THE FDA UNDER REPORT. ACCORDING TO THE EVALUATION, RESULT CODE 100 WHICH IS AN EXTRACT OF THE INFORMATION SENT TO THE FDA IN RELATION TO THE RECALL. USED DEVICE: NO USED DEVICES WERE RETURNED FOR INVESTIGATION. REFERENCE SAMPLES: THE REFERENCE SAMPLES WERE VISUALLY INSPECTED AND TESTED FOR FLOW, LEAK AND STATIC PULL OF TUBING-ASANTE CONNECTOR. THE TUBING WAS DETACHED FROM THE ASANTE CONNECTOR (5 SAMPLES). THE FLOW AND LEAK TESTS WERE FOUND WITHIN SPECIFICATIONS. UNOMEDICAL A/S RECEIVED THE COMPLAINT THROUGH ASANTE SOLUTIONS, THE DISTRIBUTOR OF THE INFUSION SET. (B)(4).

Description of Event or Problem · 1

CUSTOMER CONTACTED ASANTE: "HOWEVER, I HAVE HAD SOME ISSUES WITH THE PLASTIC TUBING STAYING ATTACHED TO THE PART THAT SCREWS INTO THE INSULIN CARTRIDGE. TWICE NOW, THEY HAVE DISCONNECTED. I AM PLANNING ON CONTACTING DISTRIBUTOR WITH THE MODEL AND LOT NUMBERS AND OTHER INFORMATION THEY WILL NEED. I DID THINK ASANTE WOULD WANT TO BE KEPT APPRISED OF THAT SITUATION THOUGH. IT IS NOT REAL HANDY HAVING TO CHANGE OUT EVERYTHING AT WORK." ASANTE HAD FOLLOW-UP CONVERSATION WITH CUSTOMER. CUSTOMER STATED THAT THIS HAS HAPPENED WITH 2 DIFFERENT INFUSION SETS SO FAR. SHOULD IT OCCUR ANYMORE, CUSTOMER WILL HAVE SECOND THOUGHTS ABOUT USING SNAP. CUSTOMER DID STATE THAT THE EXPIRATION DATE ON THE INFUSION SETS WAS OCTOBER 2014.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
681123 ASANTE COMFORT ASANTE COMFORT FPA UNOMEDICAL A/S 4147-5 5051468

Patients

Seq Age Sex Outcome Treatment
1