FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4223757 · Received November 4, 2014

Report

Report Number
2032227-2014-46618
Event Type
Malfunction
Date Received
November 4, 2014
Date of Event
July 25, 2014
Report Date
July 25, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNIT RECEIVED WITH BATTERY CAP DAMAGE DUE TO STRIPPED COIN SLOT (P). PUMP RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW. UNIT RECEIVED WITH CRACKED CASE DISPLAY WINDOW CORNER. UNIT RECEIVED WITH CRACKED BATTERY TUBE THREADS. PUMP RECEIVED WITH CRACKED RESERVOIR TUBE LIP. UNIT RECEIVED WITH CRACKED LCD WINDOW. THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC (B)(4).

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP'S BATTERY CAP WAS CRACKED AND COULD NOT BE REMOVED. CUSTOMER REPORTED THAT THE THREADS OF THE BATTERY CAP APPEARED TO BE CRACKED. CUSTOMER DID NOT RECALL ANY SIGINFICANT EVENTS LEADING UP TO THE DAMAGE. CUSTOMER ALSO REPORTED RECEIVING A LOW BATTERY ALERT. BLOOD GLUCOSE LEVEL WAS 137 MG/DL AT THE TIME OF THE CALL. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
705979 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAB

Patients

Seq Age Sex Outcome Treatment
1 56 YR