FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4223671 · Received August 5, 2014

Report

Report Number
1052693-2014-00233
Event Type
Malfunction
Date Received
August 5, 2014
Date of Event
June 21, 2014
Report Date
December 24, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET RETURNED.

Additional Manufacturer Narrative · 1

(B)(4). INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD AN INACCURATE REFERENCE. PRODUCT CODES UPDATED. CORRECTION OF DATE OF EVENT: (B)(6) 2014.

Description of Event or Problem · 1

CONSUMER COMPLAINTS OF ABOUT HIGH BLOOD RESULTS. CUSTOMER NORMAL RESULTS ARE 120-140MG/DL FASTING AND TWO HOURS AFTER MEALS. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (414) AND THE LOWEST NORMAL RESULT (120) IS LOCATED IN ZONE C. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD RESULTS. CUSTOMER NORMAL RESULTS ARE 120-140MG/DL FASTING AND TWO HOURS AFTER MEALS. BASED ON PARKES ERROR GRID ANALYSIS, THE BIAS BETWEEN THE HIGHEST RESULT IN MEMORY (414) AND THE LOWEST NORMAL RESULT (120) IS LOCATED IN ZONE C. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
456345 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PP1156

Patients

Seq Age Sex Outcome Treatment
1 0 YR