FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4223152 · Received November 4, 2014

Report

Report Number
2032227-2014-47175
Event Type
Malfunction
Date Received
November 4, 2014
Date of Event
June 3, 2014
Report Date
June 3, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UNIT RECEIVED WITH SEVERELY CRACKED AND BLEEDING LCD GLASS, MISSING DISPLAY WINDOW, BROKEN OFF END CAP, CRACKED LCD WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP, AND SCRATCHED AROUND CASING. UNABLE TO CONFIRM MISSING SEGMENTS OR PARTIAL DISPLAY DUE TO CRACKED AND BLEEDING LCD GLASS. (B)(4). THE INSULIN PUMP INVOLVED IN THIS EVENT IS THE PARADIGM REAL-TIME VEO INSULIN INFUSION PUMP, WHICH IS NOT MARKETED IN THE UNITED STATES. HOWEVER, THE DEVICE IS SIMILAR TO THE PARADIGM REAL-TIME INSULIN INFUSION PUMP, WHICH IS MARKETED IN THE UNITED STATES.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP'S CASE WAS BROKEN NEAR THE BATTERY COMPARTMENT. THE LCD SCREEN, THE BATTERY END CAP, AND THE BATTERY COMPARTMENT THREADS WERE BROKEN. THE PUMP WAS RUN OVER BY A BUS. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS NOT REPORTED. THE PRODUCT WAS RETURNED. NOTHING FURTHER TO REPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
705963 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-754WWS

Patients

Seq Age Sex Outcome Treatment
1