FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 4222239 · Received November 3, 2014

Report

Report Number
2531779-2014-31312
Event Type
Malfunction
Date Received
November 3, 2014
Report Date
October 18, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NE, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE METER REMOTE HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

DEVICE EVALUATION: THE METER HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 11/21/2014 WITH THE FOLLOWING FINDINGS: DURING INVESTIGATION OF THE METER, SYSTEM/METER DATA CORRUPTION WAS FOUND. AN ERROR 1 SUB CODE 5 ALARM OCCURRED IMMEDIATELY WHEN POWERING ON THE METER. DURING TESTING, THE PUMP AND METER WERE NOT ABLE TO BE PAIRED AND THE REQUIRED INVESTIGATION WAS NOT ABLE TO BE PERFORMED DUE TO THE INABILITY TO CLEAR AN ERROR 1 ALARM SUB CODE 5 MESSAGE. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS METER REMOTE AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A METER ERROR (ERROR 1) ISSUE. THE REPORTER ALLEGED THAT THE METER REMOTE WAS EMITTING MULTIPLE ¿ERROR 1: SUB CODE SC5¿ MESSAGES RANDOMLY. IT WAS NOTED THAT THE ¿ERROR 1¿ MESSAGE WAS NOT ABLE TO BE CLEARED. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
702890 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 13 YR