ONETOUCHPING GLUCOSEMGMTSYSTEM
Report
- Report Number
- 2531779-2014-31312
- Event Type
- Malfunction
- Date Received
- November 3, 2014
- Report Date
- October 18, 2014
- Manufacturer
- ANIMAS CORPORATION
- Product Code
- LZG
- PMA / PMN Number
- K080639
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NE, US
- Reporter Occupation
- OTHER
Narratives
THE METER REMOTE HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.
DEVICE EVALUATION: THE METER HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 11/21/2014 WITH THE FOLLOWING FINDINGS: DURING INVESTIGATION OF THE METER, SYSTEM/METER DATA CORRUPTION WAS FOUND. AN ERROR 1 SUB CODE 5 ALARM OCCURRED IMMEDIATELY WHEN POWERING ON THE METER. DURING TESTING, THE PUMP AND METER WERE NOT ABLE TO BE PAIRED AND THE REQUIRED INVESTIGATION WAS NOT ABLE TO BE PERFORMED DUE TO THE INABILITY TO CLEAR AN ERROR 1 ALARM SUB CODE 5 MESSAGE. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS METER REMOTE AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.
ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING A METER ERROR (ERROR 1) ISSUE. THE REPORTER ALLEGED THAT THE METER REMOTE WAS EMITTING MULTIPLE ¿ERROR 1: SUB CODE SC5¿ MESSAGES RANDOMLY. IT WAS NOTED THAT THE ¿ERROR 1¿ MESSAGE WAS NOT ABLE TO BE CLEARED. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 702890 | ONETOUCHPING GLUCOSEMGMTSYSTEM | INSULIN INFUSION PUMP | LZG | ANIMAS CORPORATION |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 13 YR |