FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4221758 · Received November 3, 2014

Report

Report Number
2032227-2014-46709
Event Type
Malfunction
Date Received
November 3, 2014
Date of Event
October 4, 2014
Report Date
October 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD MINOR SCRATCHES ON THE DISPLAY WINDOW, A CRACKED CASE NEAR THE DISPLAY WINDOW CORNERS, A BROKEN BELT CLIP SLOT, AND A CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER WENT INTO A HOT TUB FOR 3-5 MINUTES WHILE WEARING THE INSULIN PUMP AND SHE SAID THAT HER PUMP WAS CURRENTLY FUNCTIONING PROPERLY. CUSTOMER DOES NOT SEE ANY CONDENSATION OR LIQUID UNDERNEATH THE LCD SCREEN. CUSTOMER WANTS TO KNOW WHAT TO DO SINCE THERE WAS SOME MOISTURE EXPOSURE. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 119 MG/DL. CUSTOMER REPORTED THAT THE FLUID/MOISTURE EXPOSURE TO THE PUMP IS WATER. CUSTOMER STATED THAT ALL OF THE BUTTONS ARE WORKING FINE AND THE LIGHT GOES ON. PUMP APPEARS TO BE FUNCTIONING AS DESIGNED. CUSTOMER STATED THAT IN THE WORSE CASE SCENARIO, SHE WILL HAVE TO VISIT A HOSPITAL. CUSTOMER SWITCHED DOCTORS AND HAS A BACKUP PLAN. CUSTOMER HAS APPEDRIA AND LANTUS MANUAL INJECTIONS. INSULIN PUMP WILL NEED TO BE REPLACED. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE PUMP AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROFESSIONAL'S INSTRUCTION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
702684 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP A8723NAPJ

Patients

Seq Age Sex Outcome Treatment
1 27 YR