FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4221755 · Received November 3, 2014

Report

Report Number
2032227-2014-46707
Event Type
Malfunction
Date Received
November 3, 2014
Date of Event
October 4, 2014
Report Date
October 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER NEEDED ASSISTANCE REWINDING AND PRIMING THE INSULIN PUMP. DURING THAT PROCESS, THE CUSTOMER RECEIVED A NO DELIVERY ALARM. CUSTOMER WAS NEW TO THE PUMP AND HIS BLOOD GLUCOSE LEVEL WAS 82 MG/DL. CUSTOMER MANUALLY PUSHED THE PLUNGER VERY SLOWLY AND VERIFIED THAT THE INSULIN EXITED THE TUBING. CUSTOMER RAN A MANUAL PRIME TO AT LEAST 5.0U AND THE PUMP ALARMED NO DELIVERY. CUSTOMER WAS ADVISED THAT THE PUMP WAS WORKING AS DESIGNED. CUSTOMER WAS ASSISTED WITH THE REWIND/PRIME PROCESS. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
702683 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 33 YR