FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4221419 · Received November 3, 2014

Report

Report Number
2032227-2014-46697
Event Type
Malfunction
Date Received
November 3, 2014
Date of Event
October 4, 2014
Report Date
October 4, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OK
Reporter Occupation
PATIENT FAMILY MEMBER OR FRIEND

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP WAS RECEIVED WITH NO ESC BUTTON RESPONSE DUE TO FLATTENED BUTTON DOME SWITCH. NO UNEXPECTED AUDIO/BEEP ANOMALY NOTED. UNABLE TO VERIFY FOR RESET ALARM AND DISPLAY HISTORY FAILED START UP ALARM DUE TO NO ESC BUTTON RESPONSE. INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP AND CRACKED BATTERY TUBE THREADS.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

IT WAS REPORTED THE INSULIN PUMP ALARMED DISPLAYABLE HISTORY CRC CHECK FAILED ON STARTUP. CUSTOMER'S BLOOD GLUCOSE WAS 223 MG/DL. ALARM AND POSSIBLE CAUSES WERE EXPLAINED TO CUSTOMER'S MOTHER. A TEMP BASAL WAS NOT PROGRAMMED BEFORE THE ALARM. CUSTOMER WAS SITTING DOWN WHEN ALARM OCCURRED. THE DEVICE STILL HAD THE BASAL AND BOLUS WIZARD SETTING SET ON THE DEVICE. THE RESET ALARM DID OCCUR WITHIN THREE MINUTES OF UNSUCCESSFUL "WRITE SETTINGS" ATTEMPT USING PARADIGM PAL SOFTWARE. CUSTOMER'S MOTHER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
701629 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 11 YR