FDA Adverse Event Malfunction Summary report: N

COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER

MDR report key: 4215527 · Received October 30, 2014

Report

Report Number
1061932-2014-02658
Event Type
Malfunction
Date Received
October 30, 2014
Date of Event
October 3, 2014
Report Date
October 3, 2014
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K010765
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MS, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) FOUND THAT THE PROBE WIPE RINSE BLOCK WAS MISALIGNED WHICH WAS PREVENTING THE PROBE WIPE TO MOVE PROPERLY CAUSING THE LEAK. THE FSE REALIGNED THE PROBE RINSE BLOCK RESOLVING THE ISSUE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED A CLEAR LEAK FROM THE INSIDE OF THE COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER AND AN UNCONTAINED LEAK ONTO THE TABLETOP. THE VOLUME OF LIQUID WAS UNDETERMINED BY THE CUSTOMER. THERE WERE NO REPORTS OF INJURIES, ERRONEOUS RESULTS, DIRECT PHYSICAL CONTACT WITH THE LEAK OR CHANGE TO PATIENT TREATMENT IN CONNECTION WITH THIS EVENT. THE INSTRUMENT OPERATOR WAS WEARING PERSONAL PROTECTIVE EQUIPMENT CONSISTING OF A LABORATORY COAT, GLOVES AND EYE PROTECTION DURING THE EVENT. A BECKMAN COULTER FIELD SERVICE ENGINEER (FSE) WAS SENT TO THE CUSTOMER'S FACILITY TO EVALUATE THE ANALYZER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
697190 COULTER HMX HEMATOLOGY ANALYZER WITH AUTOLOADER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1