FDA Adverse Event Malfunction Summary report: N

TOTALCARE BED

MDR report key: 4213917 · Received October 7, 2014

Report

Report Number
1824206-2014-02407
Event Type
Malfunction
Date Received
October 7, 2014
Date of Event
September 9, 2014
Report Date
September 9, 2014
Manufacturer
HILL-ROM, INC.
Product Code
FNL
PMA / PMN Number
K962942
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE HILL-ROM TECHNICAL SUPPORT SUGGESTED ISOLATING EACH PUSH HANDLE. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS DID NOT SHOW HILL-ROM PERFORMED ANY PREVENTIVE MAINTENANCE ON THIS BED. IT IS UNKNOWN IF THE FACILITY PERFORMS PREVENTATIVE MAINTENANCE ON THEIR BEDS. THREE ATTEMPTS HAVE BEEN MADE REGARDING A RESOLUTION TO THIS CONTACT LINE, WITH NO RESPONSE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUESTED.

Description of Event or Problem · 1

HILL-ROM RECEIVED A REPORT FROM THE ACCOUNT STATING THE BEDS INTELLIDRIVE WOULD RUN BACKWARDS WHEN THE HANDLES WERE PUSHED FORWARD. THE BED WAS LOCATED AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
629932 TOTALCARE BED A/C POWERED ADJUSTABLE HOSPITAL BED FNL HILL-ROM, INC. 1900

Patients

Seq Age Sex Outcome Treatment
1