FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4213487 · Received October 25, 2014

Report

Report Number
2032227-2014-43426
Event Type
Malfunction
Date Received
October 25, 2014
Date of Event
September 26, 2014
Report Date
September 26, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS UNABLE TO PRIME DURING THE PRIME TEST DUE TO PROTRUDED AND OR LOOSE DRIVE SUPPORT DISK. NO MOTOR ERROR ALARM. MOTOR PASSED MOTOR TEST. THE DEVICE HAD MINOR SCRATCHED LCD WINDOW, CRACKED CASE NEAR DISPLAY WINDOW CORNERS, BATTERY TUBE THREADS CRACKED, BROKEN BELT CLIP SLOT, AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE INSULIN PUMP ALARMED MOTOR ERROR DURING NORMAL USE. CUSTOMER STATED THAT THEY WERE STUCK IN THE PRIME LOOP AND UNABLE TO ACCESS SETTINGS. CUSTOMER'S BLOOD GLUCOSE READING AT THE TIME OF THE CALL WAS 4.6 MMOL/L. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
680431 PARADIGM REAL-TIME INSULIN INFUSION PUMP OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722CAS

Patients

Seq Age Sex Outcome Treatment
1