FDA Adverse Event
Malfunction
Summary report: N
PROGRAMMING SOFTWARE
MDR report key: 4213356
·
Received October 30, 2014
Report
- Report Number
- 1644487-2014-02890
- Event Type
- Malfunction
- Date Received
- October 30, 2014
- Date of Event
- October 3, 2014
- Report Date
- October 3, 2014
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WA, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
Additional Manufacturer Narrative · 1
.
Description of Event or Problem · 1
IT WAS REPORTED THAT THE SERIAL CABLE WAS INADVERTENTLY DISCARDED. THEREFORE, ANALYSIS IS UNABLE TO BE COMPLETED.
Description of Event or Problem · 1
IT WAS REPORTED THAT THE PHYSICIAN WAS HAVING ISSUES CHARGING HER HANDHELD DEVICE. THE COMPONENTS OF THE PROGRAMMING SYSTEM WERE SWAPPED WITH KNOWN WORKING COMPONENTS WITH THE SUSPECT HANDHELD DEVICE; THE ISSUE WAS ISOLATED TO THE HANDHELD SERIAL CABLE. THE HANDHELD DEVICE THEN DISPLAYED A ¿MEMORY ERROR HAS BEEN DETECTED¿ MESSAGE WHICH RESOLVED AFTER A HARD RESET WAS PERFORMED. IT WAS NOTED THAT THE HANDHELD DEVICE WAS PERFORMING SLOWLY WHEN IN USE. THE FAULTY SERIAL CABLE HAS NOT BEEN RETURNED TO THE MANUFACTURER TO DATE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 696969 | PROGRAMMING SOFTWARE | PROGRAMMING COMPUTER | LYJ | CYBERONICS, INC. | MODEL 260 | 1077507 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |