FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 4213356 · Received October 30, 2014

Report

Report Number
1644487-2014-02890
Event Type
Malfunction
Date Received
October 30, 2014
Date of Event
October 3, 2014
Report Date
October 3, 2014
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE SERIAL CABLE WAS INADVERTENTLY DISCARDED. THEREFORE, ANALYSIS IS UNABLE TO BE COMPLETED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN WAS HAVING ISSUES CHARGING HER HANDHELD DEVICE. THE COMPONENTS OF THE PROGRAMMING SYSTEM WERE SWAPPED WITH KNOWN WORKING COMPONENTS WITH THE SUSPECT HANDHELD DEVICE; THE ISSUE WAS ISOLATED TO THE HANDHELD SERIAL CABLE. THE HANDHELD DEVICE THEN DISPLAYED A ¿MEMORY ERROR HAS BEEN DETECTED¿ MESSAGE WHICH RESOLVED AFTER A HARD RESET WAS PERFORMED. IT WAS NOTED THAT THE HANDHELD DEVICE WAS PERFORMING SLOWLY WHEN IN USE. THE FAULTY SERIAL CABLE HAS NOT BEEN RETURNED TO THE MANUFACTURER TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
696969 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 260 1077507

Patients

Seq Age Sex Outcome Treatment
1