FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4213258 · Received October 13, 2014

Report

Report Number
2032227-2014-37265
Event Type
Malfunction
Date Received
October 13, 2014
Date of Event
September 13, 2014
Report Date
September 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFO WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Additional Manufacturer Narrative · 1

NO UNEXPECTED BUTTON ERROR ALARMS WERE NOTED. ALL BUTTONS FUNCTIONED PROPERLY. HOWEVER CORRODED KEYPAD TRACES WERE NOTED DURING VISUAL INSPECTION. THE PUMP HAD MINOR SCRATCHES ON THE LCD WINDOW, CRACKED BATTERY TUBE THREADS, A CRACKED CASE AT THE LCD WINDOW CORNERS, A CRACKED LCD WINDOW, A CRACKED RESERVOIR TUBE LIP AND SCRATCHES ON THE RESERVOIR TUBE WINDOW.

Description of Event or Problem · 1

CUSTOMER REPORTED A BUTTON ERROR ALARM WHILE ATTEMPTING A QUICK BOLUS. HE STATED HIS BUTTONS WAS STUCK, LEADING TO THE BUTTON ERROR ALARM. THE CUSTOMER'S BLOOD GLUCOSE WAS 194 MG/DL. CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. NO ADD'L INFO IS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
648675 530G INSULIN PUMP OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 24 YR