FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4213208 · Received October 13, 2014

Report

Report Number
2032227-2014-37260
Event Type
Malfunction
Date Received
October 13, 2014
Date of Event
September 13, 2014
Report Date
September 13, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE COMPROMISED FORCE SENSOR SYSTEM ALARM OCCURRED DUE TO FAULTY FORCE SENSOR RELAY. UNABLE TO COMPLETE BASIC OCCLUSION AND EXCESSIVE NO DELIVERY TESTS DUE TO ALARM. NO REWIND ANOMALY NOTED DURING TESTING. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHED DISPLAY WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP, CRACKED RESERVOIR TUBE NEAR RESERVOIR TUBE WINDOW, CRACKED BATTERY TUBE THREADS, CRACKED BELT CLIP SLOT AND CRACKED DISPLAY WINDOW.

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFO WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE INSULIN PUMP ALARMED DURING THE MANUAL PRIME. THE CUSTOMER ALSO REPORTED INSULIN WAS SQUIRTING OUT. SHE ALSO STATED SHE UNABLE TO EXIT THE PREPARING TO PRIME LOOP. THE CUSTOMER'S DRIVE SUPPORT CAP APPEARED TO BE NORMAL. CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. CUSTOMER'S BLOOD GLUCOSE WAS 146 MG/DL. NO ADD'L INFO IS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
648698 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAH

Patients

Seq Age Sex Outcome Treatment
1 12 YR