NSK TI-57
Report
- Report Number
- 9611253-2014-00014
- Event Type
- Malfunction
- Date Received
- October 24, 2014
- Date of Event
- August 22, 2013
- Report Date
- October 23, 2014
- Manufacturer
- NAKANISHI, INC. (NSK)
- Product Code
- EGS
- PMA / PMN Number
- K962540
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- DENTIST
Narratives
AS AN INVESTIGATIONAL APPROACH NAKANISHI INC., (B)(4) (MANUFACTURER) EXAMINED THE DHR FOR DEVICE (TI57, SERIAL NO. (B)(4)). NAKANISHI INC. CONCLUDED THAT NO PROBLEMS HAD OCCURRED DURING MANUFACTURING OR TESTING OF THE SUBJECT DEVICE, AS EVIDENCED IN THE DHR. (B)(4) CONCLUSION: UNABLE TO DETERMINE ROOT CAUSE, BUT MAY BE RELATED TO MAINTENANCE. (B)(4) DID NOT RETURN HANDPIECE TO NSK FOR THE MANUFACTURER'S EVALUATION.
THE FOLLOWING INFORMATION IS FROM (B)(4) DISTRIBUTOR OF THE NAKANISHI INC (NSK) HANDPIECE. (B)(4) EVENT SUMMARY: THE CUSTOMER NOTED THAT THE PATIENT BIT DOWN DURING THE PROCEDURE AND SWALLOWED PART OF THE HANDPIECE AND THE PROPHY CUP. THE UNIT WAS PURCHASED (B)(6) 2006, AND WAS ABOUT 81 MONTHS OLD AS OF THE DATE OF THE COMPLAINT. THERE IS NO RECORD OF REPAIR FOR THIS UNIT PRIOR TO THIS COMPLAINT. PATIENT WAS TAKEN FOR X-RAYS; PARTS WERE IN THE STOMACH AND WILL PASS. (B)(4) INVESTIGATION: WHEN THE UNIT WAS EVALUATED BY THE REPAIR DEPARTMENT, THE SCREW SHAFT AND THE END CAP WAS MISSING FROM THE UNIT. THE BEARING IN THE PLANETARY GEAR HOLDER ASSEMBLY AND THE DOG CLUTCH WERE BAD. THE CUSTOMER WAS PROVIDED A QUOTE FOR THE REPAIR, BUT DECIDED TO DENY THE REPAIR. THE UNIT WAS RETURNED TO THE CUSTOMER UNREPAIRED ON (B)(4) 2013.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 679559 | NSK TI-57 | HANDPIECE, CONTRA AND RIGHT ANGLE ATTACHMENT, DENTAL | EGS | NAKANISHI, INC. (NSK) | TI57 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 4 YR |