FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4212034 · Received October 29, 2014

Report

Report Number
2032227-2014-45260
Event Type
Malfunction
Date Received
October 29, 2014
Date of Event
September 30, 2014
Report Date
October 1, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4).CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP WAS RECEIVED WITH A BLANK DISPLAY DUE TO A BATTERY TUBE CONNECTOR NOT PLUGGED IN PROPERLY. NO ALARMS COULD BE VERIFIED DUE TO THE BLANK DISPLAY. A NOISE ANOMALY, A CRACKED DISPLAY WINDOW, A CRACKED CASE AT THE DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS, A BROKEN BELT CLIP SLOT AND A CRACKED RESERVOIR TUBE LIP WERE NOTED.

Description of Event or Problem · 1

CUSTOMER REPORTED SHE HAD DROPPED THE DEVICE AND THE SCREEN WENT BLANK AND NUMBER WHERE FLASHING. CUSTOMER STATED THE DEVICE STARTED TO MAKE NOISE AND TO REMOVE THE BATTERY. CUSTOMER'S BLOOD GLUCOSE WAS 50 MG/DL, TREATED BY DRINKING ORANGE JUICE. THE DEVICE ALARMED UNEXPECTED RESTART, EXTERNAL RAM CRC ERROR, NO POWER, AND BAD BATTERY. DEVICE DID NOT ALARM AFTER A TEMP BASAL, NEW BATTERY OR IT HADN'T BEEN STORED FOR A LONG PERIOD OF TIME. THE DEVICE ALSO HAD DAMAGE ACROSS THE TOP OF THE DEVICE. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
693444 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAB

Patients

Seq Age Sex Outcome Treatment
1 61 YR