FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4211981 · Received October 29, 2014

Report

Report Number
2032227-2014-45055
Event Type
Malfunction
Date Received
October 29, 2014
Date of Event
October 2, 2014
Report Date
October 2, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE INSULIN PUMP PASSED THE DISPLACEMENT, OPERATING CURRENTS, SELF TEST AND OFF NO POWER TEST. NO UNEXPECTED LOW BATTERY ALARM WAS NOTED. ALL BUTTONS FUNCTIONED PROPERLY AND NO DAMAGE WAS NOTED ON THE KEYPAD ASSEMBLY. NO UNLOCKED KEYPAD CONNECTOR. THE INSULIN PUMP WAS RECEIVED WITH CRACKED BATTERY TUBE THREADS AND A CRACKED RESERVOIR TUBE LIP.

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4)

Description of Event or Problem · 1

CUSTOMER REPORTED A LOW ALARM THAT SHE COULD NOT CLEAR. THE CUSTOMER STATED SHE HAD TRIED SIX OR SEVEN TIMES TO CLEAR THE ALARM. CUSTOMER'S BLOOD GLUCOSE WAS 149 MG/DL. CUSTOMER COULD NOT RECALL ANY SIGNIFICANT EVENTS LEADING TO THE KEYPAD ISSUES. CUSTOMER WAS ADVISED TO DISCONNECT FROM THE INSULIN PUMP AND REVERT TO A BACK-UP PLAN. NO ADDITIONAL INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
693591 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-551NAP

Patients

Seq Age Sex Outcome Treatment
1 73 YR