FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4211946 · Received October 29, 2014

Report

Report Number
2032227-2014-45366
Event Type
Malfunction
Date Received
October 29, 2014
Date of Event
June 30, 2014
Report Date
September 30, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP HAD A BLANK DISPLAY DUE TO CORRODED BATTERY TUBE AND BATTERY CAP CONTACT. NO LOW BATTERY, WEAK BATTERY, FAILED BATTERY TEST, OR OFF NO POWER ANOMALIES COULD BE VERIFIED DUE TO THE BLANK DISPLAY. THE INSULIN PUMP WAS RECEIVED WITH A CRACKED CASE AT THE DISPLAY WINDOW CORNERS AND MINOR SCRATCHES ON THE DISPLAY WINDOW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER'S INSULIN PUMP HAD A FAILED BATTERY TEST AND AN OFF/NO POWER ALERT. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 102 MG/DL. THE CUSTOMER HAD BEEN HAVING BATTERY ISSUES FOR THREE MONTHS. STANDARD TROUBLESHOOTING WAS PERFORMED. THE CUSTOMER DOES NOT USE THE RECOMMENDED BATTERY. THE PRODUCT HAS BEEN RETURNED. NOTHING FURTHER WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
692969 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-723LNAL

Patients

Seq Age Sex Outcome Treatment
1 64 YR