FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4211937 · Received October 29, 2014

Report

Report Number
2032227-2014-44725
Event Type
Malfunction
Date Received
October 29, 2014
Date of Event
September 30, 2014
Report Date
September 30, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4)

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE INSULIN PUMP ALARMED WEAK SIGNAL. CUSTOMER STATED IT TAKES SO LONG TO CALIBRATE WHEN SHE GETS A METER READING AND WHEN SHE REPEATS THE READINGS WILL BE OFF BY 15-20 MG/DL. CUSTOMER NOTICED THE DIFFERENCE WHEN THE INSULIN PUMP GIVES A LOW PREDICTED ALARM. CUSTOMER MENTIONED THE INSULIN PUMP ALARMED THRESHOLD SUSPENSE BUT HER BLOOD GLUCOSE WAS 80 MG/DL. TROUBLESHOOTING WAS DONE. CUSTOMER'S BLOOD GLUCOSE WAS 92 MG/DL. CUSTOMER UNABLE TO TROUBLESHOOT DUE TO SENSORS EXPIRED AND HAS NOT INSERTED NEW ONE. ADVISED THE CUSTOMER TO MONITOR AND REPORT BACK FOR ANY ISSUES. NO FURTHER INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
692940 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 62 YR