FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4211935 · Received October 29, 2014

Report

Report Number
2032227-2014-44723
Event Type
Malfunction
Date Received
October 29, 2014
Date of Event
September 30, 2014
Report Date
September 30, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
ID
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. (B)(4).

Additional Manufacturer Narrative · 1

A COMPLETE ANALYSIS AND TESTING OF THE INSULIN PUMP SHOWED THAT IT WAS FUNCTIONING PROPERLY AND PASSED ALL FUNCTIONAL TESTING. AFTER TESTING, IT WAS CONCLUDED THAT THE DEVICE OPERATED WITHIN SPECIFICATIONS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP ALARMED NO DELIVERY AND MOTOR ERROR. CUSTOMER STATED EXPERIENCED THREE TIMES NO DELIVERY ALARM. CUSTOMER STATED RESET THE SET AND CONTINUED TO USE THE SET. CUSTOMER UNABLE TO TROUBLESHOOT DUE TO THIS WAS PAST EVENT. ASSISTED THE CUSTOMER TO REVIEW THE HISTORY ALARM AND FOUND MOTOR ERROR ALARM. CUSTOMER'S LAST BLOOD GLUCOSE STATED WAS NOT SURE WAS 120 MG/DL. ADVISED CUSTOMER THE INSULIN PUMP WOULD BE REPLACED. ADVISED TO DISCONTINUE USING THE PUMP AND REVERT TO A BACK-UP PLAN PER HEALTH CARE PROVIDER. NO FURTHER INFORMATION PROVIDED

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
693759 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAL

Patients

Seq Age Sex Outcome Treatment
1 39 YR