FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4211658 · Received October 29, 2014

Report

Report Number
2032227-2014-44913
Event Type
Malfunction
Date Received
October 29, 2014
Date of Event
October 1, 2014
Report Date
October 1, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT. THE DEVICE HAS BEEN RETURNED, BUT NOT YET EVALUATED. FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.

Additional Manufacturer Narrative · 1

THE UP ARROW BUTTON DID NOT RESPOND DUE TO CORRODED KEYPAD TRACES. NO NUMBER ANOMALY WAS NOTED ON THE DISPLAY. NO MOISTURE DAMAGE WAS NOTED ON THE ELECTRONICS. THE INSULIN PUMP WAS RECEIVED WITH MINOR SCRATCHES ON THE DISPLAY WINDOW, CRACKED CASE AT THE DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS AND A CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE KEYPAD WAS UNRESPONSIVE WHEN ATTEMPTING TO BOLUS. CUSTOMER NOTICED THAT THE NUMBERS ON THE INSULIN PUMP WERE RAMPING UP. CUSTOMER'S BLOOD GLUCOSE READING AT THE TIME OF THE CALL WAS 115 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
692517 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523NAL

Patients

Seq Age Sex Outcome Treatment
1 39 YR