FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 4211657 · Received October 29, 2014

Report

Report Number
2032227-2014-44912
Event Type
Malfunction
Date Received
October 29, 2014
Date of Event
October 1, 2014
Report Date
October 1, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Additional Manufacturer Narrative · 1

THE INSULIN PUMP ALARMED MOTOR ERROR DURING BASIC OCCLUSION TEST DUE TO LOOSE AND OR PROTRUDED DRIVE SUPPORT DISK. COMPROMISED FORCE SENSOR SYSTEM ALARMS WERE NOT CONFIRMED DUE TO MOTOR ERROR ALARMS. MISSING END CAP STICKER NOTED. THE DEVICE HAD CRACKED RESERVOIR TUBE LIP, CRACKED BATTERY TUBE THREADS, MINOR SCRATCHES ON DISPLAY WINDOW, AND CRACKED CASE NEAR DISPLAY WINDOW CORNERS NOTED DURING VISUAL INSPECTION.

Description of Event or Problem · 1

CUSTOMER REPORTED RECEIVING AN ERROR ALARM DURING THE MANUAL PRIME. CUSTOMER STATED THAT THE INSULIN PUMP WAS DROPPED IN THE PAST AND THE DRIVE SUPPORT CAP WAS NOTED TO BE STICKING OUT. CUSTOMER STATED THAT THEY PUSHED THE DRIVE SUPPORT CAP BACK IN. CUSTOMER'S BLOOD GLUCOSE READING AT THE TIME OF THE CALL WAS 208 MG/DL. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
692130 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-722NAS

Patients

Seq Age Sex Outcome Treatment
1 35 YR