FDA Adverse Event Injury Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4210536 · Received October 25, 2014

Report

Report Number
2032227-2014-43323
Event Type
Injury
Date Received
October 25, 2014
Date of Event
September 26, 2014
Report Date
September 26, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

(B)(4). CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSIONS CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

CUSTOMER WAS CALLING IN JUST TO LINK THE SENSOR AND INSULIN PUMP. DURING THE CALL, THE CUSTOMER SEEMED INCOHERENT. THE CUSTOMER DID NOT UNDER THE QUESTIONS SHE WAS BEING ASKED AND ONLY REPEATED THEM. PARAMEDICS WERE CALLED OUT. PARAMEDICS STATED CUSTOMER'S BLOOD GLUCOSE HAD DROPPED TO 20 MG/DL. CUSTOMER WAS GIVEN FOOD AND THEY DID NOT ANTICIPATE TAKING HER TO THE HOSPITAL. CUSTOMER CALLED BACK AND WANTED TO KNOW WHY HER SENSOR DID NOT ALERT HER WHEN HER BLOOD GLUCOSE WAS 505 MG/DL AND 26 MG/DL. THE TRANSMITTER WAS NOT PROGRAMMED CORRECTLY TO THE DEVICE. NO FURTHER INFORMATION REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
680483 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723LNAH

Patients

Seq Age Sex Outcome Treatment
1 65 YR Required Intervention