FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 4210460 · Received October 29, 2014

Report

Report Number
2531779-2014-30770
Event Type
Malfunction
Date Received
October 29, 2014
Report Date
September 3, 2014
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

THE PUMP HAS NOT BEEN RETURNED TO ANIMAS. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 04/22/2015. DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON 04/11/2015 WITH THE FOLLOWING FINDINGS: ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. ON INVESTIGATION, THE ALLEGED BATTERY LIFE ISSUE WAS NOT DUPLICATED. REVIEW OF BLACK BOX DATA FOUND THAT THE DATA FROM THE TIME OF THE COMPLAINT WAS OVERWRITTEN DUE TO CONTINUED CUSTOMER USE. REVIEW OF THE AVAILABLE DATA DID NOT FIND EVIDENCE OF SHORT BATTERY LIFE. USING THE RETURNED BATTERY CAP, THE PUMP POWERED UP AND FUNCTIONED PROPERLY. A REWIND/LOAD/PRIME SEQUENCE WAS EXECUTED WITHOUT INCIDENCES. ELECTRICAL CURRENT DRAWS WERE WITHIN SPECIFICATIONS. PUMP CASING WAS OPENED AND THERE WAS NO EVIDENCE OF MOISTURE INTRUSION OR LOOSE COMPONENTS INSIDE THE PUMP.

Description of Event or Problem · 1

ON (B)(6) 2014, THE REPORTER CONTACTED ANIMAS, ALLEGING THAT THE BATTERY LIFE IS LESS THAN EXPECTED. NO ADDITIONAL INFORMATION WAS AVAILABLE. ATTEMPT BY THE CUSTOMER SUPPORT TO FOLLOW-UP ON THE MATTER WAS UNSUCCESSFUL. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE REMAINED UNRESOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
691844 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 38 YR