FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL -TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4210342 · Received October 13, 2014

Report

Report Number
2032227-2014-37535
Event Type
Malfunction
Date Received
October 13, 2014
Date of Event
September 12, 2014
Report Date
September 13, 2014
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE, CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT THEIR INSULIN PUMP MAY NOT BE FUNCTIONING PROPERLY DUE TO HIGH BLOOD GLUCOSE LEVELS. CUSTOMER STATED THAT THEY HAD HIGH BLOOD GLUCOSE LEVEL OF OVER 500 MG/DL AND THAT THE DEVICE MAY NOT BE DELIVERING INSULIN. CUSTOMER ADVISED TO DISCONNECT FROM PUMP. DURING TROUBLESHOOTING, CUSTOMER WAS ASKED TO CHECK THE CONDITION OF THE DRIVE SUPPORT CAP ON THE DEVICE AND FOUND IT TO BE RECESSED. NEXT, CUSTOMER WAS ASKED TO CHECK FOR AIR BUBBLES IN INFUSION SET TUBING. CUSTOMER VERIFIED THERE WERE NO AIR BUBBLES. AFTERWARDS, THE RESERVOIR WAS REINSERTED INTO INSULIN PUMP AND A MANUAL PRIME WAS PERFORMED. DEVICE PASSED PRIMING, HIGH PRESSURE TEST AND INSULIN EXITED TUBING. CUSTOMER VERIFIED DEVICE WAS NOT LEAKING AND DID NOT ALARM. INFORMED CUSTOMER THE DEVICE IS FUNCTIONING PROPERLY. NOTHING FURTHER REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
647247 PARADIGM REAL -TIME REVEL INSULIN INFUSION PUMP OYC MEDTRONIC MINIMED MMT-723RNAL

Patients

Seq Age Sex Outcome Treatment
1 47 YR