FDA Adverse Event Malfunction Summary report: N

LIFEVEST WCD 4000 SYSTEM

MDR report key: 4210312 · Received August 8, 2014

Report

Report Number
3008642652-2014-02400
Event Type
Malfunction
Date Received
August 8, 2014
Date of Event
July 9, 2014
Report Date
August 6, 2014
Manufacturer
ZOLL MANUFACTURING CORPORATION
Product Code
MVK
PMA / PMN Number
P010030
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

DEVICE EVALUATION SUMMARY: DEVICE EVALUATION OF CHARGER/MODEM SN (B)(4) IS COMPLETE. THE REPORTED PROBLEM (CHARGER RESETTING) WAS CONFIRMED. AS RECEIVED, THE BATTERY CHARGER/MODEM WAS RESETTING. THE CAUSE OF THE BATTERY CHARGER NOT POWERING ON WAS A FLASH MEMORY FAILURE (COMPONENTS U102 AND U105) ON THE COMPUTER/ANALOG BOARD. THE FLASH MEMORY HAD AN INTERMITTENT BGA CONNECTION. THE INTERMITTENT CONNECTION IS LIKELY DUE TO A FRACTURED SOLDER CONNECTION INDUCED BY MECHANICAL STRESS. THE EXACT SOURCE OF THE MECHANICAL STRESS HAS NOT BEEN POSITIVELY IDENTIFIED BUT THE FRACTURED CONNECTION MAY HAVE BEEN ACCELERATED THROUGH ROUGH HANDLING. ROOT CAUSE ANALYSIS OF SIMILAR EVENTS FOUND THAT EXCESSIVE STRAIN ON THE PRINTED CIRCUIT ASSEMBLY (PCA) FROM THE SEVERE IMPACT CAN CAUSE FRACTURED SOLDER CONNECTIONS. A MECHANICAL DESIGN CHANGE TO REDUCE THE PCA STRAIN ((B)(4)) WAS APPROVED BY FDA ON 04/16/2013. IMPLEMENTATION BEGAN ON 05/09/203. NO ADVERSE EVENT RESULTED FROM THE DEFECTIVE CHARGER.

Description of Event or Problem · 1

A U.S. DISTRIBUTOR CONTACTED ZOLL TO REPORT THAT CHARGER/MODEM SN (B)(4) WAS RESETTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
472948 LIFEVEST WCD 4000 SYSTEM WEARABLE CARDIOVERTER DEFIBRILLATOR MVK ZOLL MANUFACTURING CORPORATION WCD 4000 NA

Patients

Seq Age Sex Outcome Treatment
1 NA