FDA Adverse Event Malfunction Summary report: N

530G INSULIN PUMP

MDR report key: 4203378 · Received October 27, 2014

Report

Report Number
2032227-2014-43579
Event Type
Malfunction
Date Received
October 27, 2014
Date of Event
September 27, 2014
Report Date
September 27, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OZO
PMA / PMN Number
120010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4)

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP ALARMED LOW SUSPEND. CUSTOMER STATED THERE WAS AN ISSUE WITH THE SENSORS, HE STATED HE GOT THRESHOLD SUSPEND ALARM. TROUBLESHOOTING WAS DONE. CUSTOMER'S BLOOD GLUCOSE WAS 138 MG/DL. CUSTOMER STATED THAT SENSOR GLUCOSE READING WAS 64 MG/DL. AND SUSPEND THRESHOLD LIMIT WAS 65 MG/DL. EXPLAINED TO CUSTOMER THE DIFFERENCES OF SENSOR GLUCOSE AND BLOOD GLUCOSE READING. THE BLOOD GLUCOSE ADJUSTED DURING THE TROUBLESHOOTING TO 112 MG/DL. CUSTOMER WAS LAYING DOWN AND ADVISED THE CUSTOMER PRESSURE ON SITE CAN BE A FACTOR THAT READING MAYBE LOW BUT THE ACTUAL WAS NOT. ADVISED THE CUSTOMER IF ALERT COMES BACK TO CLEAR AND RESTART HIS BASAL ON THE INSULIN PUMP. NO FURTHER INFORMATION PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
683262 530G INSULIN PUMP OZO OZO MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-751NAS

Patients

Seq Age Sex Outcome Treatment
1 75 YR