FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4203364 · Received October 27, 2014

Report

Report Number
2032227-2014-43581
Event Type
Malfunction
Date Received
October 27, 2014
Date of Event
September 23, 2014
Report Date
September 27, 2014
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4)

Description of Event or Problem · 1

IT WAS REPORTED THAT THE CUSTOMER HAD HIGH BLOOD GLUCOSE LEVELS OF 210 MG/DL. THE CUSTOMER REPORTED THAT THE BATTERY OF THE INSULIN PUMP WOULD NOT LAST LONG. IT WAS REPORTED THAT THE CUSTOMER WAS USING A NEW BATTERY CAP THAT WAS PREVIOUSLY SHIPPED. THE CUSTOMER ALSO REPORTED A FAILED BATTERY TEST ON THE INSULIN PUMP. THE CUSTOMER ALSO REPORTED A WEAK BATTERY ALARM FROM THE INSULIN PUMP. THE CUSTOMER FURTHER REPORTED LOW BATTERY ALARM FROM THE INSULIN PUMP. TROUBLESHOOTING WAS DONE. IT WAS REPORTED THAT THE CUSTOMER WAS USING A FRESH BATTERY BUT WOULD STILL RECEIVE THE ABOVEMENTIONED ALARMS ON THE INSULIN PUMP. IT WAS REPORTED THAT THE CUSTOMER WAS NOT USING THE SENSOR FEATURE ON THE INSULIN PUMP. NO ADDITIONAL INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
683935 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 45 YR