FDA Adverse Event Malfunction Summary report: N

9800

MDR report key: 4203019 · Received September 18, 2014

Report

Report Number
1720753-2014-07987
Event Type
Malfunction
Date Received
September 18, 2014
Date of Event
September 2, 2014
Report Date
September 18, 2014
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
JAA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ON SITE INVESTIGATION. THE SYSTEM INTERFACE BOARD AND THE SOFTWARE WERE INSTALLED DURING THE SERVICE CALL. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THE SYSTEM LOCKED UP WITH COMMUNICATION ERROR ON WORKSTATION. THE SYSTEM REQUIRED A REBOOT IN ORDER TO REGAIN FUNCTIONALITY. THIS RESULTED IN A LOSS OF IMAGING FUNCTIONALITY. THERE IS NO REPORT OF DEATH OR SERIOUS INJURY ASSOCIATED WITH THE COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
578958 9800 FLUOROSCOPIC X-RAY JAA GE OEC MEDICAL SYSTEMS (SLC) 9800

Patients

Seq Age Sex Outcome Treatment
1