FDA Adverse Event Malfunction Summary report: N

PRIME CARE (R) TRANSCEND MATTRESS

MDR report key: 4202973 · Received September 18, 2014

Report

Report Number
3007538326-2014-00105
Event Type
Malfunction
Date Received
September 18, 2014
Date of Event
August 26, 2014
Report Date
September 17, 2014
Manufacturer
PRIMUS MEDICAL LLC
Product Code
IKY
Removal / Correction Number
Z-2596-2014
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UPON REVIEW OF THE PICTURES OF THE MATTRESS SENT FROM THE CUSTOMER THE URETHANE COVER BUBBLED AT THE CENTER OF THE MATTRESS BUT DID NOT EXPOSE ANY FOAM. A NEW MATTRESS WAS SENT OUT TO THE CUSTOMER ON (B)(6) 2014. THIS PROBLEM HAS BEEN ASSIGNED TO CAPA #(B)(4), AND A FOLLOW-UP REPORT WILL BE SUBMITTED UPON COMPLETION OF THE CORRECTIVE ACTION.

Description of Event or Problem · 1

UPON RECEIPT OF THE RECALL PACKET, THE CUSTOMER NOTIFIED THE FIRM THEY HAD A DELAMINATED MATTRESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
578828 PRIME CARE (R) TRANSCEND MATTRESS IKY PRIMUS MEDICAL LLC TCM4280 042012

Patients

Seq Age Sex Outcome Treatment
1